In most cases, this is due to 2 root causes:
- A third-party app is interfering with your alarms. Usually, these are apps labeled as cleaners/optimizers/boosters such as CCleaner, Clean Master, Greenify, DU Booster, etc. Please make sure to remove/disable these kinds of apps or add Zelda Alarm App to their exceptions rules, if any.
- Some Android devices come with battery-saving features that may suspend/kill some apps or disable their background tasks (alarms) in order to save battery life.
Luckily they usually include some sort of whitelist where you can add your apps to prevent this behavior.
We have recently included a notification within the app that warns you about these battery saving options and takes you to the app-whitelist.
- Finally, you should definitely visit dontkillmyapp.com which has a very detailed, up to date and well-organized guide on how to solve these kinds of battery-saving problems. It’s sorted by device manufacturer with screenshots and multiple solutions that you can try.
If you have already tried all the above solutions and are still facing some issues, please send a bug report from the “About” screen in the app. Let us know that you have already tried the F.A.Q solutions.